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Internet super slow but internet data drain so fast!!

Member
Posts: 2
Registered: ‎25-03-2020

For the past 1 weeks i noticed that my internet speed is so slow but my data usage consumption is super high! It's like consume 3x more data than my usual usage. My browsing activity are same just like before. I rarely watch youtube or others video content during normal hours. I'll use more during big bonus time( 1pm-7pm ) but the internet speed is super slow! When normal hours i use less but it drain my data really fast!  I got try  call  customer support but she keep saying ''kami tak boleh buat apa'' This really make me frustrated. My case - (cAS-17763690-J3T8). Please help. Thank you.

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Re: Internet super slow but internet data drain so fast!!

Member
Posts: 2
Registered: ‎25-03-2020

Today i try subscribe Rm1 - 1 hour Unlimited high speed internet. Turn out the speed are same slow and only manage to use very little data. My main data still drain up very fast even thought the speed is slow. This really mean that Digi are doing some trick here! Seem like most of the complaint here have been ignore...