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Re: IDD internet club

Support
Posts: 4,740
Registered: ‎01-05-2015

Hi, @afifbellamy

 

IDD Internet Club provides free basic internet quota with the speed of 64kbps. If you have an active internet subscription, the connection will consume quota from the internet package first. The free basic quota is only usable once you've used up the quota from the main subscription.

 

Hope this explains :-)

TQ​​​​​​​

Have a pleasant day!

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Re: IDD internet club

Member
Posts: 2
Registered: ‎06-05-2017
Hi,

I'm on Digi Easy Prepaid P2P. I'm subscribed to IDD Internet club & Monthly (8gb-FB) RM38. When I've used up all my 8gb web qouta, I cant access web and send/receive whatsapp chats even though my IDD qouta still has 1024mb. Seems like i can't use my IDD internet qouta.

Re: IDD internet club

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

@yuszx wrote:
Hi,

I'm on Digi Easy Prepaid P2P. I'm subscribed to IDD Internet club & Monthly (8gb-FB) RM38. When I've used up all my 8gb web qouta, I cant access web and send/receive whatsapp chats even though my IDD qouta still has 1024mb. Seems like i can't use my IDD internet qouta.

You need to unsubscribe your Monthly internet to use the free internet quota.


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Re: IDD internet club

Member
Posts: 2
Registered: ‎06-05-2017
Which one?
Used up qouta from main subscription OR unsubscribe internet package to use free basic qouta?

Re: IDD internet club

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

According to your screenshot, you should try to unsubscribe the Monthly (8GB-FB) RM38 as it has already depleted. 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements

Re: IDD internet club

Member
Posts: 1
Registered: ‎11-05-2017
Saya tidak boleh mendaftar idd Internet club walaupun menaip *138#. Bagaimana ingin mencari jalan penyelesaian?

Re: IDD internet club

Member
Posts: 1
Registered: ‎30-06-2017
Adtive my idd club

Re: IDD internet club

Support
Posts: 2,609
Registered: ‎01-12-2016

Hi Syamil, Please PM us via https://goo.gl/SxGJMl with your number, full name and the last 4 digits of your IC number for further checking. TQ.

Re: IDD internet club

Member
Posts: 1
Registered: ‎24-09-2017
I want idd internet club back if not i will not use digi again ... Now i have lost my credit 2 ringgit please put it back i dont want tu waste my credit tu buy plans please provide IDD Internet Club back it easy to me when topup the unlimited data is already can be used

Re: IDD internet club

Support
Posts: 4,740
Registered: ‎01-05-2015

IDD Internet Club is no longer offered now, MAZSYA97. Originally it was introduced to provide free basic internet access for older plans to avoid unwanted data charges caused by auto internet access by smartphones.

 

However, now all of our latest Digi Prepaid plans already have basic internet access as well as additional quota for other usage types (ie:streaming for Prepaid Live, 1GB for Best Prepaid 2017). We strongly recommended for subscribers under older plans to consider upgrading to one of our new plans for better internet benefits :-) TQ.
 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!