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I would love to know if my simcard 4g activated.

Member
Posts: 1
Registered: ‎16-12-2015
Hello, Im currently using Samsung Galaxy S6 which support 4G LTE. But over the past few months I could not get any 4G connection, I love in a 4G coverage by accessing the 4G coverage provided by you guys. I live in Kota Kinabalu city. I guess my simcard is not 4G activated. My sister got 4G connection and she too is a Digi prepaid user. Help me, thanks in advance 😊
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Re: I would love to know if my simcard 4g activated.

Community Manager
Posts: 8,637
Registered: ‎20-04-2015

Can you verify that your phone settings has turned on LTE settings?

 

Secondly, how long ago was your SIM card? Did you upgrade to LTE SIM? If you haven't, Digi is providing LTE SIM upgrade. Read more here: http://new.digi.com.my/cs/Satellite/ecomm_C/services/default/4g-lte-coverage


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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