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I can't download any apps in my google playstore using a mobile data

Member
Posts: 7
Registered: ‎26-01-2017
Phone huawei 4c
Android 5.1.1

While dowloading using wifi, its ok to download.

Have tried:

1.Clearing Data and Cache -playstore
2. Uninstall playstore + update
3. Settings | No restrictions playstore on mobile data

Still unable to download anything using digi mobile data

Re: I can't download any apps in my google playstore using a mobile data

Community Manager
Posts: 8,668
Registered: ‎20-04-2015

@Rootkit, does data works for other services? For isolation purpose, perhaps you can hotspot your Digi connection to another device and try downloading again.


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Re: I can't download any apps in my google playstore using a mobile data

Member
Posts: 7
Registered: ‎26-01-2017
while on mobile data : Browsing and other app Working fine. Except on playstore when try to update or download app

Re: I can't download any apps in my google playstore using a mobile data

Support
Posts: 1,597
Registered: ‎10-04-2015

Hi @Rootkit. Would like to check, which internet plan are you currently subscribed to?

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
Highlighted

Re: I can't download any apps in my google playstore using a mobile data

Member
Posts: 7
Registered: ‎26-01-2017
Thanks for your all prompt response. Now im able to download using mobile data.

Fix: allow mobile data on "download manager" app
Screenshot_2017-02-08-15-25-15.png