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Accepted Solution

I can't download any apps in my google playstore using a mobile data

Member
Posts: 7
Registered: ‎26-01-2017
Phone huawei 4c
Android 5.1.1

While dowloading using wifi, its ok to download.

Have tried:

1.Clearing Data and Cache -playstore
2. Uninstall playstore + update
3. Settings | No restrictions playstore on mobile data

Still unable to download anything using digi mobile data
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Re: I can't download any apps in my google playstore using a mobile data

Community Manager
Posts: 8,680
Registered: ‎20-04-2015

@Rootkit, does data works for other services? For isolation purpose, perhaps you can hotspot your Digi connection to another device and try downloading again.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: I can't download any apps in my google playstore using a mobile data

Member
Posts: 7
Registered: ‎26-01-2017
while on mobile data : Browsing and other app Working fine. Except on playstore when try to update or download app
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Re: I can't download any apps in my google playstore using a mobile data

Support
Posts: 2,520
Registered: ‎10-04-2015

Hi @Rootkit. Would like to check, which internet plan are you currently subscribed to?

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: I can't download any apps in my google playstore using a mobile data

Member
Posts: 7
Registered: ‎26-01-2017
Thanks for your all prompt response. Now im able to download using mobile data.

Fix: allow mobile data on "download manager" app