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I CANNOT PURCHASE DATA PLAN

Member
Posts: 1
Registered: ‎17-12-2015

Good afternoon,

i have received a message saying that i have DigiRewards that offers me RM28 for 2GB+2GB(1am-7am) instead of RM38(usual price).

 

The problem is my previous data plan which already expired yesterday was UNSUBSCRIBED by me at the same day. 

Today i received that DigiRewards' message asking me to *116*1*12*1# to subscribe it and the PROBLEM is from 1pm until now 4.37pm YET I STILL UNABLE TO PURCHASE IT!

I already restart my phone and keep trying to dial *116#, *116*1#,*116*1*12#,*116*1*12*1# and so on. Still, it pop out saying that the service is not availble now.

Does your company know how much i need internet service for this time being?

Hope that you can solve this problem for me soon.

Thanks.

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Re: I CANNOT PURCHASE DATA PLAN

Community Manager
Posts: 8,622
Registered: ‎20-04-2015

Hello @WeiYi, can you try again to see if *116# is working now?


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