26-02-2018 12:01 PM
Based on the record, the mobile number has already been terminated, Gaurav9june. We wish to inform that we unable to retrieve and reactivate the number once a Prepaid account has been terminated.
04-03-2018 12:32 PM
04-03-2018 12:35 PM
YinSengXin, we are sorry to inform u that, once a number has been terminated, there's no other option to reactivate it back
15-05-2018 10:36 PM
21-05-2018 03:16 PM
May I know once terminated, do we need to do anything like unregister something?
Previous registration information with this number will automatically be deleted?
21-05-2018 03:22 PM
CYung, no other action needed once the number has been terminated. It will be automatically terminated and u will not be attached to that number any longer.
21-10-2018 09:00 AM
sitihariyati, we are sorry to inform u that, once a number has been terminated, there's no option to reactivate it back
16-11-2018 11:52 AM
I tried to login digi app to reload today and found it tells me "Cannot find the number". It was still working yesterday.
Could you please check and help me to reactivate the login?