17-12-2018 05:21 PM
My number was terminated last Friday.
As i was preoccupied with lots of things (appreciate if digi can send more reminder to people) i missed the expiry date
Been using this number 0163030256 for more than 15 years and has alot of credit in it
Appreciate if someone can assist me to help me
Worst is alot of banking security is tied to this number, and unable to change number as it still send sms to this old number.
17-12-2018 05:26 PM
Haliloo, we are sorry to inform u that, once a number is already terminated, there's no option to reactivate it back
11-05-2019 06:11 PM
08-08-2019 11:09 PM
08-08-2019 11:13 PM
yywong, we are sorry to inform u that, once a number has been terminated, there's no option to reactivate it back
26-09-2019 07:32 PM - edited 26-09-2019 07:32 PM
Is that mean that you are able to get back the same number but must be on a post-paid plan? and what happens to your previous credit in the prepaid account?
26-09-2019 07:43 PM
h_t_t_a_n, please PM us ur full name and phone number (plus the full issue above) for further checking and assistance on this matter