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How to extend the expiry date of my prepaid card?

Member
Posts: 1
Registered: ‎11-02-2019

Hi I am a Foriegn  Expat, I have recently took digi tourist sim at Airport when i have arrived. Now i got my EP so i will be staying for 2 years. i want to know any Digi Plans which have max Sim validity for low cost. Please Help.

Re: How to extend the expiry date of my prepaid card?

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

For any prepaid plan, a typical reload worth of RM1 gives 1 day credit validity. If you want to use your available credits to buy long term Super Long Life validity, then change your plan to Prepaid Best through *128# -> My Account -> Change Plan. This prepaid plan allows you to buy 1 year validity for RM108, or 6 months for RM68.


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Re: How to extend the expiry date of my prepaid card?

Anonymous
Posts: 0

Hi Ganisetti, you may use the tips given by MrOctopusK. If you need any further assistance please PM us. TQ

 

Hi MrOctopusK, thank you for sharing! =)

Re: How to extend the expiry date of my prepaid card?

Member
Member
Posts: 1
Registered: ‎03-02-2020

Hi, I saw an instruction to extend my digi plan to a year for less than RM 110,  however, when I dialed *128#, my account,  the selection "change plan" is not available.  The available options  under my account aare "1. balance, 2 reload, 3 DG savers, 4 Call Plan 5. Freebies, 6. Account info,7. talktime services, 8 friends and family, 9. account settings, 0 back".  Which is the right option to change plan please?  Thanks!


@MrOctopusK wrote:

For any prepaid plan, a typical reload worth of RM1 gives 1 day credit validity. If you want to use your available credits to buy long term Super Long Life validity, then change your plan to Prepaid Best through *128# -> My Account -> Change Plan. This prepaid plan allows you to buy 1 year validity for RM108, or 6 months for RM68.


 

Re: How to extend the expiry date of my prepaid card?

Support
Posts: 5,722
Registered: ‎10-04-2015

Hi JRM, Please try to choose Call Plan and then, choose 'Change Plan'. Hope that helps. 

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