16-07-2019 08:09 PM - edited 17-07-2019 10:41 AM
I'm on prepaid. Using it only for roaming.
I only turn on the phone / and app occasionally, when i go overseas. I do not use it locally in malaysia.
Problem is the balance always has weird balance.
How do i check the history of all the charges? How do I know if digi is charging me correctly?
I can check my recent transactions in Boost, Grab, Touch N Go.
How about digi prepaid? I'm entrusting you money up front.
I top up RM 100, and purchase roaming RM25.
I should have balance of RM 75. But instead i have balance of RM66.20. - why?
18-07-2019 07:41 PM
Hi digi88, At the moment the MyDigi web is currently unavailable until further notice. Should you need further assistance, kindly PM us (Inbox) your mobile number, full name, last 4 digits IC number and the specific date/time that you would like to check. Click here to PM: https://bit.ly/2ERJb4N . Thank you.