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How to check Digi Prepaid termination date

Member
Posts: 7
Registered: ‎12-10-2017

Hi Digi

 

Kindly advise how to check the termination date for digi prepaid:

 

1) Digi Prepaid Live

2) Digi Prepaid Best

3) Digi Prepaid Internet plans

 

Thank you.

CY

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Re: How to check Digi Prepaid termination date

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

The following are the grace period for each plans from the expiry date that you check from *126# or *128#, 

Prepaid Live - 90 days

Prepaid Best - 75 days

Prepaid Broadband - 30 days


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Re: How to check Digi Prepaid termination date

Member
Posts: 1
Registered: ‎07-09-2019
Actually my friend help me to ask regard the sim card no.0167845514 is prepaid card. He ask me help to reload cause he now at Singapore 2 month ago. Then need make sure the sim card still can use if can help to top up.
Can contact me at email lilylady85@gmail.com

Tq
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Re: How to check Digi Prepaid termination date

Member
Posts: 1
Registered: ‎05-10-2019

Can i check if my number is still active? 0165332526

 

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Re: How to check Digi Prepaid termination date

Support
Posts: 1,714
Registered: ‎18-07-2017

Hi Munteng. The line is terminated. Thank you.

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Re: How to check Digi Prepaid termination date

Member
Posts: 3
Registered: ‎07-08-2019

Seems like *128# info access no longer able to check the grace period validity if the number is barred...

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Re: How to check Digi Prepaid termination date

Member
Posts: 3
Registered: ‎07-08-2019

Is Digi Prepaid Live MNP the same as Digi Prepaid Live?

If so, is the grace period 90 days upon credit validity expiration?

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Re: How to check Digi Prepaid termination date

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

@Digi_007 wrote:

Is Digi Prepaid Live MNP the same as Digi Prepaid Live?

If so, is the grace period 90 days upon credit validity expiration?


Both that you mentioned would have the same grace period, 007. Smiley Wink


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: How to check Digi Prepaid termination date

Support
Posts: 1,806
Registered: ‎14-04-2015

Digi_007, yes that is correct. It will be the same. U will have 90 days after ur last reload date to perform a reload if u do not wish for ur number to be terminated. Tq.

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Re: How to check Digi Prepaid termination date

Member
Posts: 3
Registered: ‎07-08-2019

Is there any way for prepaid users to check this termination validity?