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How to cancel weekly RM10 internet subscription?

Member
Posts: 2
Registered: ‎05-10-2017
Need help to understand how can I cancel my weekly internet subscription of RM10 on prepaid no.

Re: How to cancel weekly RM10 internet subscription?

Community Manager
Posts: 8,774
Registered: ‎20-04-2015

You can manage your internet subscription using MyDigi app. Smiley Wink


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotions

Re: How to cancel weekly RM10 internet subscription?

Support
Posts: 2,717
Registered: ‎01-12-2016

Hi Gaurav9june,

 

Alternatively, you may dial *128# > Internet > My Status > "internet package" > Unsubscribe to unsubscribe the internet package.

 

Thanks.

Re: How to cancel weekly RM10 internet subscription?

Member
Posts: 1
Registered: ‎07-01-2016

Unfortunately, there only 3 menu's left which Internet is no longer exist. How to unsubscribe ?

Re: How to cancel weekly RM10 internet subscription?

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

Maybe it is due to your line is not active now. Kindly reload credit to keep your line active and to perform any changes to your account. Thank you.

Re: How to unsubscribe RM3 unlimited lite 524kbps

Member
Posts: 1
Registered: ‎26-04-2018
unsubscribe digi plan

Re: How to unsubscribe RM3 unlimited lite 524kbps

Support
Posts: 4,880
Registered: ‎10-04-2015

Good morning. To unsubscribe, please dial *128# >> Internet >> Unsubscribe.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: How to cancel weekly RM10 internet subscription?

Member
Posts: 1
Registered: ‎10-07-2018
Alternatively, you may dial *128# > Internet > My Status > "internet package" > Unsubscribe to unsubscribe the internet package.

Re: How to cancel weekly RM10 internet subscription?

Member
Posts: 1
Registered: ‎12-08-2018
Can someone explain how to unsubscribe weekly internet rm10 using my digi app.

Re: How to cancel weekly RM10 internet subscription?

Support
Posts: 4,878
Registered: ‎01-05-2015

For now, internet package subscription can only be done via UMB system, alamanda.

Please dial *128# > Internet > Unsubscribe or *116# > Unsubscribe, to unsubscribe the service ya. TQ.

 

Can someone explain how to unsubscribe weekly internet rm10 using my digi app.
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!