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Re: How to activate my Sim card

Member
Posts: 1
Registered: ‎25-09-2018

Hi there,

 

I bought a new DIGI prepaid Live sim card yesterday. Here is my number "016-8860610 and serial number is 89601618051102888092.

 

Please help me to active. Thanks.

Re: How to activate my Sim card

Support
Posts: 3,012
Registered: ‎01-12-2016

Hi razak90, We regret to inform that your new SIM pack has not been registered yet, please re-visit the same shop you bought it from to register it. Then only you can start to activate the number.  Do remember to bring along the SIM pack and your IC ya. TQ.

Re: How to activate my Sim card

[ Edited ]
Member
Posts: 3
Registered: ‎18-08-2017
I purchase package from digi online, new phone and sim arrived yesterday, since then till today still trying to activate my sim. But still failed it shows "number not found in our system...." my new sim serial number is 1618082401593448. Tq.

Re: How to activate my Sim card

Support
Posts: 5,064
Registered: ‎01-05-2015

merican93, kindly PM us your full name & the last 4-digit of your IC number <here> for further clarification, please. TQ.

 

I purchase package from digi online, new phone and sim arrived yesterday, since then till today still trying to activate my sim. But still failed it shows "number not found in our system...." my new sim serial number is 1618082401593448 my phone number is 0174811761. Tq.
Have a pleasant day!

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How to activate my Sim card

Member
Posts: 1
Registered: ‎21-12-2018
hai.. semalam sy beli sim.. tp sim saya masih x aktif..

Re: How to activate my Sim card

Support
Posts: 3,012
Registered: ‎01-12-2016

Hi Mie2pai, Sila PM (https://goo.gl/SxGJMl) kami nombor telefon nama dan penuh anda untuk semakan lanjut. TQ.

Re: How to activate my Sim card

Member
Posts: 1
Registered: ‎21-12-2018

hi

can you assist to check wether these 2 sim cards had been activated

0109660780 : 89601618072505131773

0109660799 :  89601618072505131799

 

thanks 

Re: How to activate my Sim card

Support
Posts: 3,012
Registered: ‎01-12-2016

Hi bundy67,

 

If you had just purchased a new SIM card from Digi, you may dial any mobile number to perform your first call activation. Once it had been connected to the IVR,  select your preferred language and then press "1" to activate your SIM card.

 

Thanks.

Please activate my Sim card

Member
Posts: 3
Registered: ‎26-03-2018
From hotlink prepaid to Live.
My number 0175353910..
Today im receive sim mnp from digi rm1

Re: Please activate my Sim card

Support
Posts: 4,311
Registered: ‎14-04-2015

Muslim, please PM us ur full name and transaction number for further assistance and checking on this. Tq.