25-09-2018 03:08 PM
I bought a new DIGI prepaid Live sim card yesterday. Here is my number "016-8860610 and serial number is 89601618051102888092.
Please help me to active. Thanks.
25-09-2018 04:27 PM
Hi razak90, We regret to inform that your new SIM pack has not been registered yet, please re-visit the same shop you bought it from to register it. Then only you can start to activate the number. Do remember to bring along the SIM pack and your IC ya. TQ.
24-10-2018 10:37 PM - edited 25-10-2018 12:02 AM
24-10-2018 11:02 PM
merican93, kindly PM us your full name & the last 4-digit of your IC number <here> for further clarification, please. TQ.
I purchase package from digi online, new phone and sim arrived yesterday, since then till today still trying to activate my sim. But still failed it shows "number not found in our system...." my new sim serial number is 1618082401593448 my phone number is 0174811761. Tq.
21-12-2018 11:54 PM
can you assist to check wether these 2 sim cards had been activated
0109660780 : 89601618072505131773
0109660799 : 89601618072505131799
22-12-2018 12:57 PM
If you had just purchased a new SIM card from Digi, you may dial any mobile number to perform your first call activation. Once it had been connected to the IVR, select your preferred language and then press "1" to activate your SIM card.