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Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Support
Posts: 1,647
Registered: ‎10-04-2015

Super Long Life for New Best V2 plan is at RM68 per year. Must have at least RM69 credit before you can initiate the command. This plan has free internet basic every month. That's why the price is different from others.

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Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Community Manager
Posts: 8,691
Registered: ‎20-04-2015

@Xinyin wrote:

I was also trying to reactivate my Super Long Life today... I am on New Best Prepaid v2, currently have RM43.87 in my balance.But I can only see RM8 for 30 days in the Super Long Life section. Why  is that?


For New Best Prepaid V2, Super Long Life for 1 year is RM68.


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Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Member
Posts: 1
Registered: ‎14-05-2016
I dialled*128*4#but I also can't change my best Digi preapaid v1 to new v1. How can I do tht.Can u help me?

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Support
Posts: 1,647
Registered: ‎10-04-2015

WisionLoke, New Best v1 is not available anymore. You can try to change to New Best v2 instead. Dial *128# >> My Account >> Call Plan >> Change Plan.

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Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Member
Posts: 1
Registered: ‎15-05-2016

I am now currently on Digi Best Prepaid V4. I want to renew my Super Long Life for 1 year. How do I do it?

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Super Contributor
Posts: 171
Registered: ‎13-04-2015

 Just dial *128*1*7*3# to activate the service at RM38 per year. Thanks.

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Member
Posts: 1
Registered: ‎19-05-2016

I was thinking to update call plan from Digi Best Prepaid v4 to New Best v1. After updated, I realized that I am brought to New Best v2 with "automatically awarded"  and unrequested "free basic internet" plus "super long life" subscription priced much higher at RM68. Smiley Sad

 

1. Can I request to revert my call paln?

2. If not, may I request to unsubscribe the unneeded "free basic internet" feature and get back the nicer "super long life" deal at RM38?

 

Thanks.

 

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Community Manager
Posts: 8,691
Registered: ‎20-04-2015

@ben1997 wrote:

I was thinking to update call plan from Digi Best Prepaid v4 to New Best v1. After updated, I realized that I am brought to New Best v2 with "automatically awarded"  and unrequested "free basic internet" plus "super long life" subscription priced much higher at RM68. Smiley Sad

 

1. Can I request to revert my call paln?

2. If not, may I request to unsubscribe the unneeded "free basic internet" feature and get back the nicer "super long life" deal at RM38?

 

Thanks.

 


Once a new Prepaid plan is introduced, the older ones will not be available for subscribing. Unfortunately a changed call plan cannot be reverted and the price of Super Long Life has changed for New Best Prepaid V2.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Member
Posts: 1
Registered: ‎28-06-2016

Hi Digi, I have New Best Prepaid V4 and balance of RM51. When i dial *128*1*7*3, it prompt "Transfer not allowed. Daily number of Talktime Transfers exceeded. Can you advise?

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Support
Posts: 3,308
Registered: ‎01-05-2015

Can you please PM us <here> your mobile number and registered name to clarify on that, chyeap? TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!