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Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Community Manager
Posts: 8,721
Registered: ‎20-04-2015

We are not able to tell if there would be any future changes to availability and price of Super Long Life. Sorry.


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Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

[ Edited ]
Member
Posts: 1
Registered: ‎03-02-2016
my phone plan is digi new best v1 but it not show 1year plan when i click super long life, it only show rm5(30days)

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Contributor
Posts: 51
Registered: ‎08-07-2015

You'll need to have minimum balanced of RM43.00 (RM38 for SLL + RM5 BAL ) in order to subscribe to Super Long Life.

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Community Manager
Posts: 8,721
Registered: ‎20-04-2015

@xinfantasy wrote:
my phone plan is digi new best v1 but it not show 1year plan when i click super long life, it only show rm5(30days)

@kim6149 is right, you need minimum RM43 balance. 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Member
Posts: 2
Registered: ‎08-02-2016

my account have RM60++ balance, but at super long life menu there also only shown RM5 for 30days validity. Kindly advice. thank you very much.

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Super Contributor
Posts: 105
Registered: ‎23-09-2015

Is your plan Digi Best Prepaid v4, or Digi New Best Prepaid v1?

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Support
Posts: 3,473
Registered: ‎01-05-2015

Hi, yyhayashi.

 

Kindly dial *128*1*4# to check on your current plan ya.

If it's not Digi Best Prepaid v4 or Digi New Best Prepaid v1 as mention by DigiRay, then it's not entitled to Super Long Life service :-(

 

Thank you

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

[ Edited ]
Member
Posts: 1
Registered: ‎08-02-2016
I have the same problem. Im using digi best prepaid v4.

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Member
Posts: 5
Registered: ‎03-12-2015

Don't bother paying for this 1 year super long life plan. Switch over to XOX and you will get 28 month super super long life for free. http://onlinestore.xox.com.my/mnp/

Re: How to Renew Super Long Life Plan. Current plan is Digi Best Prepaid v3

Support
Posts: 1,755
Registered: ‎10-04-2015

Hi Mimi, make sure you have at least RM43 and try again to subscribe. Only RM38 will be deducted for the fee. Smiley Happy

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