19-07-2019 10:17 AM
I need to change my old simcard from Micro to Nano. May i know hoe long will it takes to replace the sim card?few working days?few hours?
19-07-2019 11:14 AM
SIM replacement are performed at Digi Stores or self-service kiosk. The replacement will be immediate and the SIM card can be used within minutes.
09-05-2020 03:45 PM
Hi Laicc. If you have lost your SIM card or device, we can assist you to suspend your line to avoid misuse, then you will have to walk in to Digi Store or authorized dealer outlets to get a replacement SIM card. The charges will be RM 10 per SIM card.
09-10-2020 01:41 PM
You can get the SIM card replacement from the self-service kiosk located outside the Digi Store / Digi Store Express.
The registered owner must come by him/herself for the request and there'll be a fee of RM10.00.
Kindly check the nearest Digi Store / Digi Store Express from the link below. Tick 'Digi Store' under the 'OUTLET TYPE'. https://new.digi.com.my/support/digi-store .
09-10-2020 01:45 PM
09-10-2020 02:01 PM
Hi Angel11, we can help to temporarily suspend the line first. Please PM us with your mobile number and full name ya. TQ