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How long will it take for replacement of SIM card?

Member
Posts: 2
Registered: ‎19-07-2019

Hi, 

I need to change my old simcard from Micro to Nano. May i know hoe long will it takes to replace the sim card?few working days?few hours?
Thanks

Re: How long will it take for replacement of SIM card?

Community Manager
Posts: 8,787
Registered: ‎20-04-2015

SIM replacement are performed at Digi Stores or self-service kiosk. The replacement will be immediate and the SIM card can be used within minutes.


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Re: How long will it take for replacement of SIM card?

Member
Posts: 2
Registered: ‎19-07-2019
Thank you very much.

lost of prepaid digi Sim card

Member
Posts: 2
Registered: ‎08-05-2020
hi. can advise how mucg is jt to replace my lost digi pre paid sim card

Re: lost of prepaid digi Sim card

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Laicc. If you have lost your SIM card or device, we can assist you to suspend your line to avoid misuse, then you will have to walk in to Digi Store or authorized dealer outlets to get a replacement SIM card. The charges will be RM 10 per SIM card.

Re: lost of prepaid digi Sim card

Member
Posts: 2
Registered: ‎09-10-2020
Can you assist me on my lost prepaid sim card?

Re: lost of prepaid digi Sim card

Support
Posts: 383
Registered: ‎27-03-2020

Hi Angel11,

 

You can get the SIM card replacement from the self-service kiosk located outside the Digi Store / Digi Store Express.

The registered owner must come by him/herself for the request and there'll be a fee of RM10.00.

Kindly check the nearest Digi Store / Digi Store Express from the link below. Tick 'Digi Store' under the 'OUTLET TYPE'. https://new.digi.com.my/support/digi-store .

 

Thank you.

Re: lost of prepaid digi Sim card

Member
Posts: 2
Registered: ‎09-10-2020
Because it is lost, I scare people misuse my number, I want to terminate it first before I go to digi Center, can you help me on it?

Re: lost of prepaid digi Sim card

Support
Posts: 1,030
Registered: ‎18-11-2016

Hi Angel11, we can help to temporarily suspend the line first. Please PM us with your mobile number and full name ya. TQ 

Re: How long will it take for replacement of SIM card?

Member
Posts: 1
Registered: ‎25-10-2020
Hi , I lost my digi SIM card in Singapore, how I can get back my digi simcard in Singapore ?