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How do I re-activate Suspended Digi?

Member
Posts: 1
Registered: ‎26-05-2016

Hi, I'm an expat, may I ask how do I re-activate my suspended Digi?

 

Thanks Smiley Happy

 

Re: How do I re-activate Suspended Digi?

Community Manager
Posts: 7,538
Registered: ‎20-04-2015

If you have merely not reloaded your prepaid just after an expiry, you can reload to the prepaid to reactivate your prepaid.

 

However if you have let it be in restricted state for 90 days, the number is terminated beyond recovery. 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: How do I re-activate Suspended Digi?

Member
Posts: 1
Registered: ‎08-02-2017
How?

Re: How do I re-activate Suspended Digi?

Support
Posts: 486
Registered: ‎14-04-2015

Khaii, Please provide us ur number for further checking on this issue. Tq.

Re: How do I re-activate Suspended Digi?

Member
Posts: 1
Registered: ‎26-02-2017

I'm currently overseas and I think my number had been terminated but I still can log in thru Connect account but without all the function .......any help here

Re: How do I re-activate Suspended Digi?

Support
Posts: 1,920
Registered: ‎01-05-2015

Hi, @Elwintai.

 

Kindly PM us your phone number<here> for further clarification on the account status, please?

 

Thank you.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How do I re-activate Suspended Digi?

Member
Posts: 2
Registered: ‎01-03-2017
If you have merely not reloaded your prepaid just after an expiry, you can reload to the prepaid to reactivate your prepaid.

Re: How do I re-activate Suspended Digi?

mar Member
Member
Posts: 1
Registered: ‎03-03-2017
Tolong saya aktifkan sim saya kembali
0162080576

Re: How do I re-activate Suspended Digi?

Support
Posts: 1,116
Registered: ‎01-12-2016

Hi mar,

 

Sila PM (https://goo.gl/SxGJMl) kami nama penuh dan 4 digit terakhir nombor IC anda untuk semakan dan bantuan selanjutnya.

 

Terima kasih.

Re: How do I re-activate Suspended Digi?

ell Member
Member
Posts: 1
Registered: ‎19-03-2017
Hi, please help me. Semalam saya ada click suspended digi lepas tu internet tiba2 tak keluar and number says disekat? Macam2 day saya buat. tolong selesaikan masalah ini dengan segera. Ni number saya 0163532798
Tq
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