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Re: How can i know my sim card serial number ?? !! ..

Support
Posts: 5,054
Registered: ‎01-05-2015

QayyumHassan, we've responded to your PM. Please check. TQ.

 

How? Can you help me too. My problem is same like fatin nabilah
Have a pleasant day!

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Re: How can i know my sim card serial number ?? !! ..

Member
Posts: 1
Registered: ‎13-02-2020
My bracket is missing.can you help me

Re: How can i know my sim card serial number ?? !! ..

Support
Posts: 5,054
Registered: ‎01-05-2015

SIM card serial number is printed on the SIM card itself, Zack0009. It starts with 8960xxxx. 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How can i know my sim card serial number ?? !! ..

Member
Posts: 1
Registered: ‎24-01-2021
I loss my bracket and I can't read from the SIM card since it's already cut off..how can I get the serial number??i need the answer ASAP

Re: How can i know my sim card serial number ?? !! ..

Support
Posts: 4,117
Registered: ‎14-04-2015

sweetiez_ns, please PM us ur full name and IC number for verification and further assistance on this ya

Re: How can i know my id digi prepaid by looking serial number?? !! ..

Member
Posts: 1
Registered: ‎20-02-2021
Serial number ada but id digi prepaid hidden by finger...the problem is the receipt payment tear

Re: How can i know my id digi prepaid by looking serial number?? !! ..

Support
Posts: 5,746
Registered: ‎10-04-2015

Suzie1. We don't really get you. If you were actually referring to the reload coupon, you need to go to our Digi Store for assistance.

 

If you want your SIM card serial number instead, you can get it from the SIM card itself. It is printed on it or you can check it from the SIM card bracket as well.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: How can i know my sim card serial number ?? !! ..

Member
Posts: 2
Registered: ‎23-05-2021
Yeah its have at card… but the problem is the card already missing… so where can i know the serial number?

Re: How can i know my id digi prepaid by looking serial number?? !! ..

Member
Posts: 2
Registered: ‎23-05-2021
Yeah true… but the card is already missing… so how i get it?

Re: How can i know my id digi prepaid by looking serial number?? !! ..

Support
Posts: 5,746
Registered: ‎10-04-2015

AriffZulkifli, you can get a SIM replacement at one of our outlets with RM10 of fee. Only the registered owner can request it and an original IC is needed for verification purpose.

 

TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!