02-02-2020 11:16 AM
Good morning. Number was terminated last September because of no reload was done with the given days.
The reactivation can only be considered if you make a request at our Digi Store only within 5 days from its termination date. We are sorry, you can't use the same number anymore. Thank you.
02-02-2020 01:58 PM - edited 02-02-2020 04:45 PM
02-02-2020 05:02 PM
Terminated Prepaid number can't be purchased directly by requesting the number at the counter, Snzz.
It will be available in the market as other Prepaid SIM packs, which the number will be assigned to the specific SIM card. However, we don't have the info on when or where the SIM pack/number will be available.
02-02-2020 07:51 PM
No worries, Snzz 😊👌
17-03-2020 09:12 AM
Hi Jumri. We don't offer a free reload at the moment. You may proceed to reload your account via your MyDigi app or purchase a reload coupon ya. Thank you.