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Help me!!

Member
Posts: 3
Registered: ‎31-01-2020
Can someone activate my number?

01126058949 (urgent) , tq

Re: Help me!!

Support
Posts: 3,198
Registered: ‎10-04-2015

Good morning. Number was terminated last September because of no reload was done with the given days.

The reactivation can only be considered if you make a request at our Digi Store only within 5 days from its termination date. We are sorry, you can't use the same number anymore. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Help me!!

[ Edited ]
Member
Posts: 3
Registered: ‎31-01-2020
Then , did the number was already bought by someone? If not , can i buy it? I mean can you check if the number is still available or not?

Re: Help me!!

Support
Posts: 4,251
Registered: ‎01-05-2015

Terminated Prepaid number can't be purchased directly by requesting the number at the counter, Snzz.

It will be available in the market as other Prepaid SIM packs, which the number will be assigned to the specific SIM card. However, we don't have the info on when or where the SIM pack/number will be available. 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Help me!!

Member
Posts: 3
Registered: ‎31-01-2020
Okay , i understand. Thank you for your answer. And sorry for troubling you guys.

Re: Help me!!

Support
Posts: 4,251
Registered: ‎01-05-2015

No worries, Snzz 😊👌

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Help me!!

Member
Posts: 1
Registered: ‎16-03-2020
Give me relod

Re: Help me!!

Support
Posts: 3,198
Registered: ‎10-04-2015

Hi Jumri. We don't offer a free reload at the moment. You may proceed to reload your account via your MyDigi app or purchase a reload coupon ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!