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Grab Reward 16-pin is invalid

Member
Posts: 2
Registered: ‎15-01-2019
I redeemed a Digi reload RM5 from Grab Reward but when I try to reload via the MyDigi app, it said the 16-pin is invalid. ☹️
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Re: Grab Reward 16-pin is invalid

Member
Posts: 1
Registered: ‎24-01-2019
Same as me. I have tried many time since the day i redeem my grab points to purchase digi rm5 top up but sadly the number is said to be invalid. Im so disappointed. Digi eply ASAP we need answer or i will file a report
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Re: Grab Reward 16-pin is invalid

Member
Posts: 2
Registered: ‎15-01-2019

@Zahuren wrote:
Same as me. I have tried many time since the day i redeem my grab points to purchase digi rm5 top up but sadly the number is said to be invalid. Im so disappointed. Digi eply ASAP we need answer or i will file a report

 

Hi Zahuren,

 

I emailed Digi and they tell me to ask Grab about it instead. -_-"

You are better off to contact Grab about this. I forwarded the issue to Grab and they solved it. Even though they did took a bit long to fix it, but at least Grab was more responsive and helpful. 

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Re: Grab Reward 16-pin is invalid

Member
Posts: 3
Registered: ‎31-08-2019
How to get it