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Get Back The Phone Number

[ Edited ]
Member
Posts: 1
Registered: ‎13-12-2019

If my prepaid phone number has been terminated, can I still get back the  phone number?  What is the solution if i want get back the same phone number?

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Re: Get Back The Phone Number

Community Manager
Posts: 8,622
Registered: ‎20-04-2015

If a prepaid number has been terminated, the number may be back to sale in market circulation, which we cannot identify where it is. 

There is a small chance that you could attempt to register a postpaid using that number. If the number belongs to another telco originally, please contact the other telco instead.


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Re: Get Back The Phone Number

Member
Posts: 1
Registered: ‎26-01-2020
Can i get back the same phone num from digi,
But its register under my friend name,
The sim card now terminated ready,
Can i get the num???
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Re: Get Back The Phone Number

Support
Posts: 1,427
Registered: ‎18-07-2017

Hi Suba92. We are sorry to inform you that there is no way to retrieve and reactivate a number once it has been terminated. Thank you.