13-12-2019 09:02 AM - edited 13-12-2019 09:57 AM
If my prepaid phone number has been terminated, can I still get back the phone number? What is the solution if i want get back the same phone number?
13-12-2019 11:43 AM
If a prepaid number has been terminated, the number may be back to sale in market circulation, which we cannot identify where it is.
There is a small chance that you could attempt to register a postpaid using that number. If the number belongs to another telco originally, please contact the other telco instead.
26-01-2020 10:44 PM
27-01-2020 08:07 AM
Hi Suba92. We are sorry to inform you that there is no way to retrieve and reactivate a number once it has been terminated. Thank you.