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Re: FREE Credit Promo - How to use this?

Support
Posts: 2,624
Registered: ‎01-12-2016

Hi akram12,

 

May we know what type of the free credit that you have received? Examples of "Free credit offers", "Free credit internet", "MyDigi Free Rewards Credit" or others.

 

For the "MyDigi Free Rewards Credit", you can only use the free credit to purchase MyDigi Rewards item ya, the free Mydigi Rewards Credit is not included for others subscription eg, internet packages, call or etc.

 

Free Credit" can be used for all purposes such as voice calls (excluding Premium calls to 1051, 1800,1300), SMS, MMS, IDD and Internet except Talktime Extend, Talktime Transfer, International TalktimeTransfer, Digi Direct Billing (purchases from Google Play, App Store, Apple Music, iTunes etc), roaming services and renewal charges.

 

The Free Internet Credit can be used for our Internet subscription such as daily, weekly, monthly internet package. Once the subscription is done, it will auto-deducted from the Free Internet Credit. However, it is not applicable for a renewal subscription

 

Thanks.

Re: FREE Credit Promo - How to use this?

Member
Posts: 5
Registered: ‎12-09-2020
I want buy Internet boss

Re: FREE Credit Promo - How to use this?

Member
Posts: 1
Registered: ‎14-10-2020
How to reload it?

Re: FREE Credit Promo - How to use this?

Support
Posts: 3,202
Registered: ‎14-04-2015

Kumaran3, please PM us the screenshot of the free credit received to check further on this Smiley Happy Tq.

Re: FREE Credit Promo - How to use this?

Member
Posts: 2
Registered: ‎17-11-2020
Member

Re: FREE Credit Promo - How to use this?

Member
Posts: 13
Registered: ‎16-09-2020
Why? Mana crdits nya

Re: FREE Credit Promo - How to use this?

Member
Posts: 2
Registered: ‎21-11-2020
FREE CREDIT MY DIGI REWARDS ,could it possible to use for buy theme store? Because ive tried before, but it deducted from my own credit ,not free credit MyDigi rewards.. please answer me ya.. Thx

Re: FREE Credit Promo - How to use this?

Member
Posts: 2
Registered: ‎21-11-2020
FREE CREDIT MY DIGI REWARDS ,could it possible to use for buy theme store? Because ive tried before, but it deducted from my own credit ,not free credit MyDigi rewards.. please answer me ya.. Thx

Re: FREE Credit Promo - How to use this?

Support
Posts: 4,499
Registered: ‎10-04-2015

Hi YayaDeLavigne86. For MyDigi Rewards Free credit, it is for offers that are available in MyDigi Rewards only. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: FREE Credit Promo - How to use this?

Member
Posts: 1
Registered: ‎21-11-2020
Cara guna credit free myDigi