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Error when Port-In (Switch to Digi)

Member
Posts: 1
Registered: ‎08-06-2019

Hi Digi. Lately I want to switch my other phone to DiGi but keep getting some error. 

 

 

It just wrote

Purchase Details

Sorry, we were unable to proceed with your request. Please call our Customer Service at 0162211800 or email us at help@digi.com.my for further assistance.   Back to Store
 
 
Even on my phone too, I'm facing this error. I wonder why?
Untitled.png

Re: Error when Port-In (Switch to Digi)

Support
Posts: 3,596
Registered: ‎01-05-2015

closedx, kindly provide us with the screenshot of the error over <here> for further clarification, please. TQ.

 

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Re: Error when Port-In (Switch to Digi)

Member
Posts: 1
Registered: ‎30-10-2019

happen to me too...
how to solve actually...
want to switch from Maxis to Digi..