17-10-2017 11:12 AM
Hi Nix, we're regret to inform you that there were some changes made by Google Tech causing the accessibility of Google routing/services, Instagram, Whatsapp and Facebook since yesterday night. We are still working to resolve this issue. Some customer feedback their services are recovered. You may try to reboot your hp from time to time ya. We apologize for the inconvenience caused. :-(
17-10-2017 08:06 PM
18-10-2017 11:43 AM
Hi Fizanordeen. It is Free / Unlimited (Free or Unlimited). Any free or unlimited package will be located in this menu.
But, we appreciate your feedback. This has been highlighted to the relevant team and we are still in the midst to change the display. Hope that will reduce the confusion caused.
18-10-2017 04:56 PM
19-10-2017 09:09 AM
Why my data decrease drastically? I only using instagram and now my internet balance is 3gb.. I just bought it yesterday :'(
I thought it is a free social bonus.
The free social bonus has a fair usage policy of 500MB a day. If you used more than that, your regular quota will be deducted.
22-10-2017 11:11 AM
why the social bonus quota only 500mb and when i want check the balance it shows unlimited . why ?
Yes, there is 500MB limit a day for all eligible users as fair usage policy, but on MyDigi app, it does not visually produce that much details for bonus data pool
02-11-2017 06:25 AM
02-11-2017 04:07 PM
Hi Miru, All of our free internet data (including Social Bonus) are subjected to Fair Usage Policy (FUP), this is to ensure all customers enjoy a fair internet experience. FUP will be revised from time to time. For more info about FUP, you may refer to https://goo.gl/JRaADC. TQ