09-02-2018 02:25 PM
I've toped up my digi line(0149298065) today via maybank2u.com but my balance isn't renewed.
Would you please check top up condition?
Solved! Go to Solution.
11-02-2018 11:01 AM
We believe the reload successfully updated to your number, Lyijykyyneleet.
Kindly PM us <here> if you still didn't get an update. TQ.
05-07-2018 10:31 AM
03-03-2019 09:53 AM
If your reload is purchased through your bank's online facility, kindly contact your bank. However if the reload is performed through MyDigi app or website, then our customer service can assist you.
13-04-2019 03:59 PM
Hi Salasiah, If you have reloaded using a channel other than the official Digi reload coupon, MyDigi app or Digi website, you will need to do checking with the channel. In this case, you need to contact Maybank because the serial code issued was by them. TQ
24-07-2019 08:34 AM
Digi_cust, kindly PM us your phone number <here> and the reload amount for further checking, please. TQ.
Hi i have purchased reload through MyDigi app, but my balance did not renew yet.