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Digi prepaid live p2p super long life

Member
Posts: 3
Registered: ‎18-10-2016
Do digi prepaid live p2p eligible for super long life?

Re: Digi prepaid live p2p super long life

Community Manager
Posts: 8,730
Registered: ‎20-04-2015

The Super Long Life 365 days and 30 days are not available for Digi Prepaid LiVE plan. RM1.00 (1 day) will be the only option for LiVE subscriber.


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Re: Digi prepaid live p2p super long life

Member
Posts: 4
Registered: ‎01-12-2016

Can you tell me the reason that why super long life is not offered which i was not inform when i make the switch.

Re: Digi prepaid live p2p super long life

Community Manager
Posts: 8,730
Registered: ‎20-04-2015

@bentee wrote:

Can you tell me the reason that why super long life is not offered which i was not inform when i make the switch.


Perhaps the staff at the Digi Store or dealer that you went to, didn't know of your Super Long Life requirements. 

 

You can switch your Prepaid Live to Prepaid Best 2016 in *128# menu. This switch is not reversible, so I would suggest to understand the prepaid plan. http://new.digi.com.my/prepaid


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Re: Digi prepaid live p2p super long life

Member
Posts: 4
Registered: ‎01-12-2016

My monthly allowance for switching plan is used up .

Who can i contact to enable me to change my plan while i am in overseas?

Is that a contact number that I can contact?

 

Thanks.

Re: Digi prepaid live p2p super long life

[ Edited ]
Community Manager
Posts: 8,730
Registered: ‎20-04-2015

You can call to +60162211800 for Digi Helpline. Call charges will incur when you are roaming.


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Re: Digi prepaid live p2p super long life

Member
Posts: 2
Registered: ‎27-02-2017
I have a question...i currently use best plan..what if i used super long life 365 before convert my plan to LIVE...doesnt the date extend to 365 days after i change or it reset to 1 month

Re: Digi prepaid live p2p super long life

Support
Posts: 3,562
Registered: ‎10-04-2015

@miziezakaria, you won't  be able to change your plan to Prepaid LiVE if your current validity is more than 60 days. 

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Re: Digi prepaid live p2p super long life

Member
Posts: 3
Registered: ‎13-04-2017
My plan is Digi period best 2016 and having 60rm balance but still I can not see the superlong life plan
Can you help me how i can get super long life plan.

Re: Digi prepaid live p2p super long life

Super Contributor
Posts: 105
Registered: ‎23-09-2015

See my reply to your other post here:

 

http://community.digi.com.my/t5/Prepaid/DiGi-Prepaid-Best-P2P-2016-Super-long-life-365-days-cost-RM6...

 

SLL for Digi Prepaid Best 2016 is more than RM60, unless you're referring to only 1 day.