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Digi call plan

Member
Posts: 1
Registered: ‎22-10-2015

I have changed my call plan from new super buddyz to new best v1, but I'm not satisfied with the call plan because it deducted my prepaid balance. How can I change my plan to the super buddyz again?

Re: Digi call plan

Community Manager
Posts: 8,762
Registered: ‎20-04-2015
This is an excerpt from Digi's page:
 
Who can subscribe to New Super Buddyz™?
New Super Buddyz™ is applicable to all Digi® Easy Prepaid subscribers who subscribed before 25 February and on/after 4 September 2012.
 
It would not be possible for you to return to Easy Prepaid. So it is not possible to return to New Super Buddyz either.

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Re: Digi call plan

Support
Posts: 4,723
Registered: ‎01-05-2015

Hi thisha13,

 

New Best Prepaid v1 plan is not entitled for change of plan at the moment.

Maybe you can PM us your mobile number at http://goo.gl/1pzO0s to check why your credit get deducted?

 

Thank you

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!