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Re: Digi new ke digi prepaid live

Member
Posts: 1
Registered: ‎03-07-2020
Macam mana mau tukar digi new ke digi prepaid live?

Re: Digi new ke digi prepaid live

Support
Posts: 2,424
Registered: ‎01-12-2016

Selepas penukaran ke Digi Prepaid Next, anda tidak dapat tukar semula kepada pelan lama ya. Tetapi, anda boleh dial *128# > Akaun Saya > Pelan Panggilan > Tukar Pelan ke Digi Monthly plan RM28. Jika anda sedang melanggan sebarang pakej internet sekarang, sila habiskan dulu baki kuota yang ada ya. Penukaran plan akan membatalkan langganan yang ada dan baki kuota akan terhapus sekali. 

 


Maklumat lanjut, boleh layari link ni- https://community.digi.com.my/t5/Prepaid/FAQ-Digi-Prabayar-NEXT/ta-p/77604.
 

Re: Digi best prepaid ke digi live prepaid

Member
Posts: 1
Registered: ‎05-07-2020
Digi live

Re: Digi best prepaid ke digi live prepaid

Support
Posts: 4,002
Registered: ‎10-04-2015

Hi Rizalzal. Bagaimana kami boleh membantu?

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Re: Digi prepaid next

Member
Posts: 1
Registered: ‎05-07-2020
macam mana nak tukar plan dari digi prepaid next ke digi plan yang lain? kalau *128*1*4# tak dapat. plan lain tak ada dalam list

Re: Digi prepaid next

Support
Posts: 4,002
Registered: ‎10-04-2015

Hi FiqrrySamli. Dalam sebulan (ikut kalendar), cuma boleh bertukar pelan sebanyak 2 kali saja dan anda cuma boleh pilih pelan Digi Prepaid Monthly 28 atau Digi Postpaid saja.

 

Digi Prepaid Monthly 28 = melalui menu yang sama.
Digi Postpaid = melalui laman web atau melalui cawangan.

 

Terima kasih. 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi best prepaid ke digi live prepaid

Member
Posts: 9
Registered: ‎10-07-2020
Boleh daftarkan simkad baru sya tak.ni no nya.0143581710

Re: Digi best prepaid ke digi live prepaid

Support
Posts: 695
Registered: ‎30-05-2019

Hi latif86, kami sudah membalas PM anda mohon semakan, terima kasih.

Re: Digi prepaid best ke digi live prepaid tak boleh tukar?

Member
Posts: 1
Registered: ‎23-09-2020
Mcm mana saya nak tukar prepaid dan saya tak thu prepaid asal saya jenis apa. Saya nak tukar ke digu live. Saya fikir digi prepaid semasa saya ialah digi best

Re: Digi best prepaid ke digi live prepaid

Member
Posts: 11
Registered: ‎10-01-2021
Apakah yang perlu saya lakukan untuk memudahkan urusan port out? Permohonan ditolak setiap masa.