|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

Digi best prepaid ke digi live prepaid

Member
Posts: 1
Registered: ‎18-05-2017
Macam mana nak tukar digi best prepaid kepada digi live prepaid

Re: Digi best prepaid ke digi live prepaid

Community Manager
Posts: 8,754
Registered: ‎20-04-2015

@Jana, pelan anda Best Prepaid ke  Prepaid Best? Kalau Prepaid Best, anda tiada pilihan untuk menukar ke Prepaid Live. Jika Best Prepaid, anda boleh menukar pelan menggunakan menu *128#.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements

Re: Digi best prepaid ke digi live prepaid

Member
Posts: 2
Registered: ‎25-09-2017
Prepaid best ke digi live, memang tak ada pilihan. Jika ke servis center boleh tak kita tukar?

Re: Digi best prepaid ke digi live prepaid

Support
Posts: 3,038
Registered: ‎14-04-2015

AzmiMazlan, anda cuma perlu dail *128*1*4# dari phone anda untuk melakukan penukaran ke plan tersebut. 
Jika anda ada sebarang pakej data yang sedang anda langgan, ia akan terhapus jadi anda perlukan gunakan semua kuota yang ada terlebih dahulu ya.

Digi prepaid best ke digi live prepaid tak boleh tukar?

Member
Posts: 2
Registered: ‎25-09-2017
Digi_Sha
Dail *128# tiada pilihan untuk tukar plan bagi Digi Prepaid Best saya. Hanya ada sampai no3.

Re: Digi prepaid best ke digi live prepaid tak boleh tukar?

Support
Posts: 3,038
Registered: ‎14-04-2015

Boleh PM kami nombor telefon dan 4 digit akhir nombor IC anda untuk pengesahan?

Re: Digi prepaid best ke digi live prepaid tak boleh tukar?

Member
Posts: 7
Registered: ‎13-12-2017
Boleh tolong tak saya untuk tukar dr prepaid best ke digi live semula?

Re: Digi prepaid best ke digi live prepaid tak boleh tukar?

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

Wawa77, anda boleh cuba membuat penukaran pelan dengan mendail *128# > Akaun Saya > Pelan Panggilan > Tukar Pelan. Jika anda sedang melanggan sebarang pakej internet sekarang, sila habiskan dulu baki kuota yang ada ya. Penukaran plan akan membatalkan langganan yang ada dan baki kuota akan terhapus sekali. Terima kasih. 

Re: Digi prepaid best ke digi live prepaid tak boleh tukar?

Member
Posts: 7
Registered: ‎13-12-2017
Adakah penukaran plan digi prepaid tersebut mempunyai had maximum?

Re: Digi prepaid best ke digi live prepaid tak boleh tukar?

Support
Posts: 4,660
Registered: ‎01-05-2015

Had maksimum apa yang Wawa77 maksudkan ya? Kalau had penukaran plan, ia hanya boleh dilakukan sebanyak maksima 2 kali sahaja dalam bulan yang sama.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!