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Re: Digi STOP STEALING MY MONEY

Member
Posts: 2
Registered: ‎19-08-2020

Hi, It's the fifth time that I receive  message to inform me that my prepaid money is deducted. I can't take this anymore, I did not subscribe to any data plan or even go out which mean I will need to on my data. How come  my money was deducted for some payment of service that I did not aware and did not even use and informed. Please do refund and give me an explanation about this. I am just  a student and I really do not have that much money to waste for this. 

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Re: Digi STOP STEALING MY MONEY

Member
Posts: 1
Registered: ‎21-10-2020
Please help meeee ,
The digi is stealing my RM 4
when i just reload my credit RM 30 .
First i bought the RM3 internet
Then it was RM 27
But then i didnt do anything at all it was RM 23 .
Why are u doing this to me ...
I work hard for the reload .
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Re: Digi STOP STEALING MY MONEY

Support
Posts: 573
Registered: ‎30-05-2019

Hi Kerichang, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You

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Re: Digi STOP STEALING MY MONEY

Member
Posts: 1
Registered: ‎26-10-2020
In this weeks im reload totally Rm 40 and im recharge around rm35 and suddenly my credit deducted without reason... Why?????
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Re: Digi STOP STEALING MY MONEY

Support
Posts: 3,198
Registered: ‎10-04-2015

Hi Faizm. We would recommend you to check all of the charges details via your MyDigi account (the web version) under the 'View Usage' option. The details will be sent to your email and if there's info that you are unsure of, you can check with us for explanation. Thank you.

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