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Re: Digi Prepaid Reload Problem

Support
Posts: 2,076
Registered: ‎14-04-2015

Thanks for the update, Cheryl99 Smiley Happy 

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Re: Digi Prepaid Reload Problem

Member
Posts: 3
Registered: ‎05-07-2020
I have bought credit for RM10 through my online banking Bank Islam just now but MyDigi didnt accept the credit yet. Please help me!! My phone no. is 01151822094
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Re: Digi Prepaid Reload Problem

Support
Posts: 253
Registered: ‎27-03-2020

Hi Tasha_J, kindly PM us your full name and mobile number <here> for further assistant. Thank you. :-)

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Re: Digi Prepaid Reload Problem

Member
Posts: 1
Registered: ‎16-08-2020
Pin digi tidak dapat digunakan
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Re: Digi Prepaid Reload Problem

Member
Posts: 4
Registered: ‎02-07-2020
I have reload RM30 from TnG ewallet. Payment was deducted from my TnG eWallet but balance havent renew yet. My phone no : 016 3554393.

Kindly assist. Thanks 😊
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Re: Digi Prepaid Reload Problem

Support
Posts: 2,076
Registered: ‎14-04-2015

Cheryl99, have u received the reload by now? If no, please refer to Touch&Go on the status of the reload ya

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Re: Digi Prepaid Reload Problem

Member
Posts: 4
Registered: ‎02-07-2020
I have not receive yet until now. The status on the TNG payment show successful.

Kindly assist
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Re: Digi Prepaid Reload Problem

Support
Posts: 2,105
Registered: ‎01-12-2016

For reload made via e-wallet, if the amount is not updated after 24 hours, kindly refer back to the e-wallet service provider (ie: Touch 'n Go, Boost etc) for further clarification ya. TQ.
 

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Re: Digi Prepaid Reload Problem

Member
Posts: 1
Registered: ‎25-09-2020

 

I have reload RM30 via Maybank2u online banking option. Payment was deducted from my bank account but balance havent renew yet. My phone no : 016 3758677.

Kindly assist. Thanks 😊

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Re: Digi Prepaid Reload Problem

Member
Posts: 1
Registered: ‎01-10-2020

hi , i just perform reload topup rm30 from my digi apps, but the payment has failed due to the time out session , but the fund has been  deducted from my bank account ,  please make the transaction succesful or give me refund. my phone number 0146827169