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Re: Digi Prepaid Reload Problem

Support
Posts: 1,342
Registered: ‎14-04-2015

_dayah, please check ur inbox. Tq.

Re: Digi Prepaid Reload Problem

Member
Posts: 2
Registered: ‎24-01-2020
I have reload by using online banking and my money was deducted but the prepaid unreload
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Re: Digi Prepaid Reload Problem

Support
Posts: 1,342
Registered: ‎14-04-2015

Farhanaa, please inbox/PM us ur number if the amount is not reloaded yet to ur account. Tq.

 

 

Re: Digi Prepaid Reload Problem

Member
Posts: 1
Registered: ‎26-01-2020
I have reload RM30 from digi App, Payment was credited from my account but balance havent renew yet. My phone no : 0164718023 i reload via m2u website. Please help me on this issue, i got the m2u receipt please find attachment here.

Re: Digi Prepaid Reload Problem

Support
Posts: 1,342
Registered: ‎14-04-2015

60164718023, please inbox us ur number and full name if the credit has not been credited to ur account yet. Tq.

Digi pin no have answer with mesage

Member
Posts: 1
Registered: ‎08-02-2020
Saya ada buat pembelian di mybank2u digi pin berharga 5 ringgit akan tetapi message tak sampai2,apabila saya kol digi careline di beritahu delay, dan sampai sekarang belom ada jawapan

Re: Digi pin no have answer with mesage

Support
Posts: 1,830
Registered: ‎10-04-2015

Hi Agluqmanahmad. Kalau masih tak dapat, ikuti langkah-langkah di bawah :

 

1-Kalau beli terus dari Maybank2u - anda perlu hubungi Maybank sebab reload sepatutnya datang terus dari pihak bank.

2-Kalau beli melalui aplikasi MyDigi, kemudian anda pilih Maybank2u, PM kami sebab reload datang terus dari kami.

 

Terima kasih. 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi Prepaid Reload Problem

Member
Posts: 1
Registered: ‎25-02-2020
Hi. i have topup RM30 to my number online using maybank2u and the transaction has been successfully. but i didnt get the topup at all. Please help me. Fyi , im using mydigi apps to reload my number.

Re: Digi Prepaid Reload Problem

Support
Posts: 676
Registered: ‎18-11-2016

Hi syirae, we have response to your twitter ya. Smiley Happy Please check the inbox. TQ