The all new Digi Prepaid NEXT, is the only prepaid starter pack that is preloaded with a 30-day high-speed internet plan starting from RM15.
Want to know more about the pack? Here are all the key facts you need to get you to the NEXT level.
General Product FAQ
Q1. What are the unique selling points of Digi Prepaid NEXT?
A1. Digi Prepaid NEXT is the only prepaid starter pack that comes preloaded with 30 days High-Speed Internet of 3GB & Unlimited Social. With Digi Prepaid NEXT, customers no longer need to buy a pack, reload additional credit and purchase monthly internet anymore.
Q2. What are the Call/SMS Rates for Digi Prepaid NEXT?
A2. Digi Prepaid NEXT gives you:
- Calls: 10 sen / min to all networks
- SMS: 10 sen / SMS to all networks
- Video Call: 30 sen / min to all networks
Q3. Who is eligible to buy Digi Prepaid NEXT?
A3. Any new/existing prepaid subscriber are eligible to buy Digi Prepaid NEXT
Q4. How much does it cost to buy a Digi Prepaid NEXT pack?
A4. Digi Prepaid NEXT pack costs RM15 and comes with 3GB High-Speed Internet and Unlimited Social (Facebook, Instagram & Twitter).
Q5. What is the validity of a new Digi Prepaid NEXT pack?
A5. Your Digi Prepaid NEXT pack is valid for 30 days
Q6. What is the preloaded credit for Digi Prepaid NEXT?
A6. There will be no preloaded credit in Digi Prepaid NEXT
Q7. I am an existing Digi Prepaid Subscriber, can I switch to Digi Prepaid NEXT?
A7. Yes, all Digi Prepaid Subscribers can convert to Digi Prepaid NEXT. To change your plan, just dial *128#. Please note that for any change of plans, previous internet subscription and free data will be reset.
Digi Prepaid NEXT opens up a wealth of internet plans for you too.
Q8. What are the 2 types of Monthly Active Plans available for Digi Prepaid NEXT?
A8. The 2 types of Monthly Active Plans available is Cili Padi Unlimited and biGBonus Unlimited Voice. Both plans provide 30-days internet validity that let’s you stay always active.
Q9. How do I subscribe to a Monthly Active Plan?
A9. You may subscribe via MyDigi and find the how-to guide to purchase add ons. here.
Q10. Is the Monthly Active Plan auto-renewable?
A10. Monthly Active Plans are non-renewable, hence at the end of the 30 days, subscribers will need to re-purchase your favourite Monthly Active Plan.
Q11. What Monthly Active Plans are available?
A11. Please refer to the table below
|
Cili Padi Unlimited
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biGBonus Unlimited Voice
|
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RM15
|
3GB High-Speed Internet + Unlimited Social
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RM28
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4GB High-Speed Internet + Unlimited Calls + FREE 30GB (1pm-7pm)
|
|
RM28
|
6GB High-Speed Internet +
Unlimited YouTube and Social
|
RM50
|
9GB High-Speed Internet + Unlimited Calls + FREE 90GB (1pm-7pm)
|
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RM35
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9GB High-Speed Internet +
Unlimited YouTube and Social
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RM70
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14GB High-Speed Internet + Unlimited Calls + FREE 90GB (1pm-7pm)
|
Q12. What is Always Active and what Monthly Active Plan supports this?
A12. Always Active means that your main line validity will always be extended to match the subscription validity of your plan. This means that internet purchases will now extend both your Line and Internet validity.For example, if your account validity expires tomorrow but you subscribe to a Monthly Active Plan today, your account validity will be extended by 30 days instead of tomorrow.
All Monthly Active and On Demand Plans support Always Active.
Q13. Can I purchase another Monthly Active Plan if I already have an existing Monthly Active Plan?
A13. Yes, however note that your existing Monthly Active Plan will be overwritten and any remaining quota from your current Monthly Active Plan will be forfeited. Alternatively, you can top up your quota by purchasing a Monthly Plan Booster from as low as RM3.
Q14. What is the Monthly Plan Booster?
A14.Monthly Plan Booster is a new way of buying Internet. Monthly Plan Booster allows you to top-up Internet quota for your Monthly Active Internet plan and will expire together with your Monthly Active Internet Plan.
For example, your Monthly Active plan’s expiry date is 30 June. If you buy monthly plan booster today, your monthly plan booster’s expiry date will also be on 30th June.
Monthly Plan Booster can be purchased via MyDigi.
Q15. Can Reload extends validity?
A15. Yes, reloads can extend your Line validity.
Q16. Can Monthly Active Plan extend validity?
A16. Yes, Monthly Active Plan comes with Always Active and can extend both Line & Internet validity.
Q17. Can On Demand Internet extends validity?
A17. Yes, On Demand Internet now comes with Always Active and can extend both Line & Internet validity.
Q18. Can Monthly Plan Booster extend validity?
A18. No, the Monthly Plan Booster follows the expiry date of your Monthly Active Plan.
MyDigi FAQ
Q1. Where can I buy, manage and reload my Digi Prepaid NEXT?
A1. The best platform to buy, manage and reload your Digi Prepaid NEXT is through MyDigi app which you can download via Google Play or App Store.
Q2. I have signed up to MyDigi via digi.com.my, Will I be eligible for the 1GB Welcome Gift?
A2. No, the 1GB Welcome Gift is available only via MyDigi app, and it is not available via website or UMB.
Q3. What is the redemption process on claiming the 1GB Welcome Gift?
A3. You will need to download and register via MyDigi app. After registration, key in the promo code “1GB” to redeem the 1GB Welcome Gift.
Q4. How do I check if my 1GB Welcome Gift is already in my Internet quota?
A4. To check, please go to MyDigi app > Internet (Swipe left once on usage screen) and click on ‘View Details’ to view more info.
Q5. Can I get any Credit Rebate when reloading?
A5. Yes, when you reload a minimum of RM30 via MyDigi app, you will receive a 10% credit rebate
Republic GG Promo
Q1. What is Republic GG?
A1. Republic GG is the easiest and safest online gaming reload platform powered by Digi. You can purchase your favorite game credits with super-easy ways and earn exclusive rewards with every purchase. No debit or credit card is needed. This open to everyone with a valid Malaysia mobile number.
Explore the RGG Website : republic.gg
Q2. What is this promo about?
A2. Get 5GG Points for free when you purchased a total of RM30 / month in Digi Prepaid NEXT
Q3. What is GG and how it works?
A3. GG is the currency used in Republic GG. You can use your GG points to purchase games or in-game items from Republic GG’s game list.
1GG = RM1.
Q4. Who is eligible for this promo?
A4. This promo is open to all Republic GG members with Digi Prepaid NEXT.
Q5. How many times I can enjoy the free Prepaid NEXT 5GG?
A5. You can enjoy the free GG points only once a month.
Q6. When is the expiry for the free 5GG code?
A6. Your code will expire within 7 days upon redemption.
Reload Bonus
Q1. What are the Reload Bonuses that Digi Prepaid NEXT Subscribers can enjoy?
A1. Digi Prepaid NEXT Subscribers can get free 100 mins of Digi-to-Digi calls per week upon a minimum reload of RM10. In addition, subscribers will also get up to 60 mins IDD calls/week for free.
Q2. If I reload more than RM10, can I get more than 100 mins free Digi-Digi calls?
A2. No, the maximum you can get is 100 mins / week only.
Q3. How do I redeem the Free 100 mins Digi-Digi Calls?
A3. No redemption is required for this promo.
Q4. What are the free minutes & participating countries for this Reload Bonus (IDD)?
A4. Please refer to the table below,
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Country
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Minutes
|
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Indonesia
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60
|
|
Vietnam
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60
|
|
Myanmar (Telenor network only)
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60
|
|
Nepal
|
10
|
Q5. If I reload more than RM10, can I get more than 60 mins free IDD calls?
A5. No. the maximum you can get is up to 60 mins IDD calls / week only.
Q6. How do I redeem the Reload Bonus (IDD)?
A6. You may redeem by dialling *888*1# or MyDigi app’s inbox
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