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Accepted Solution

Digi Prepaid Best - Discontinued ?

Contributor
Posts: 54
Registered: ‎14-04-2017

Hi Digi,

The product Digi Prepaid Best - Discontinued ?

As cannot find in Digi website anymore.

 

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Re: Digi Prepaid Best - Discontinued ?

Super Contributor
Posts: 105
Registered: ‎23-09-2015

Oh, really disappeared from Digi website! Smiley Surprised

 

https://new.digi.com.my/prepaid-plans

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Re: Digi Prepaid Best - Discontinued ?

Support
Posts: 2,076
Registered: ‎14-04-2015

Itchin, DigiRay, Digi Best Prepaid plan sim pack can only be purchased at our main Digi Store at the moment - http://new.digi.com.my/support/digi-store 

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Re: Digi Prepaid Best - Discontinued ?

Member
Posts: 7
Registered: ‎10-03-2018
Just to confirm, is it discontinued for today? Or it is still on? Because I went to digi center yesterday and changed from postpaid to prepaid, the guy told me that there is only digi prepaid live.
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Re: Digi Prepaid Best - Discontinued ?

Support
Posts: 2,986
Registered: ‎10-04-2015

Hi, good morning. That is correct. New SIM pack isn't available anymore. But if you own a Digi number now, you can request to change to Digi Prepaid Best 2017 plan. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Digi Prepaid Best - Discontinued ?

Member
Posts: 7
Registered: ‎10-03-2018
Thanks Zemi. How to change to best prepaid plan? Is it through digi center or I can do it online?
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Re: Digi Prepaid Best - Discontinued ?

Support
Posts: 2,986
Registered: ‎10-04-2015

You are welcome.

 

From a Prepaid number = dial *128# menu >> My Account >> Call Plan >> Change Plan.

From a Postpaid number = please visit one of our Digi Store outlets only to request for the change of plan (by the registered owner only).

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Digi Prepaid Best - Discontinued ?

Member
Posts: 7
Registered: ‎10-03-2018
I have changed to prepaid best, but why there is no free 1GB (12am to 8an) stated on digi app ?
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Re: Digi Prepaid Best - Discontinued ?

Support
Posts: 4,176
Registered: ‎01-05-2015

Please dial *888*1# to redeem the free 1GB (12am-8am) for your Digi Prepaid Best 2017 plan ya :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!