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Digi Prepaid Account Deactivated After 90 Days

Member
Posts: 1
Registered: ‎17-07-2020

Hi Digi,

 

As i am stucked in Singapore due to border closure, and I forgot to top-up my digi prepaid account for 90days. Now, the number has been  terminated.  I need this number for bank transaction TAC code, etc.

 

Is there any way i can reactivate this number?  I really need this number.

 

Thanks.

 

Regards,

 

Aaron 

Re: Digi Prepaid Account Deactivated After 90 Days

Support
Posts: 3,651
Registered: ‎10-04-2015

Hi AARON1986. The reactivation can only be considered if you make a request at our Digi Store only within 5 days from its termination date. If more than 5 days or not via our Digi Store, the request won't be processed.

 

Thank you.

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