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Digi Port Out always fail....

Member
Posts: 2
Registered: ‎18-12-2020

I have requested to port out my number to other telco but it failed for few times and until now still  cannot solve.

Can you please help?

I tried to contact live chat customer support and they said they cannot know what was our reply from the SMS, is this really a good system to use for managing customer request in a big telco like Digi?

 

WhatsApp Image 2020-12-18 at 14.28.26 (1).jpeg

WhatsApp Image 2020-12-18 at 14.28.26.jpeg

Re: Digi Port Out always fail....

Support
Posts: 4,971
Registered: ‎01-05-2015

We've responded to your PM. Kindly check. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Digi Port Out always fail....

Member
Posts: 4
Registered: ‎18-05-2021

hi,

 

pls check my number 016-583 5107 

 

already 3 time try to porting out.

 

thanks

Re: Digi Port Out always fail....

Support
Posts: 117
Registered: ‎10-04-2015

Hi @schazv, upon checking, the conversion has been successfully completed earlier today ya, TQ 

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. Click on "Accept as Solution" to help others find their answers faster! Have a nice day.