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Digi Please Fix Your Quota Usage Priorities

Member
Posts: 2
Registered: ‎22-09-2018

I've post  a bit part of my problem before here.

 

Today, I've subscribed to monthly prepaid RM30 with bigBonus 1GB from 1pm-7pm. And Digi is kind enough to give free more 2GB quota worth 30 days that I can redeem, so I redeem it instantly.

I'm still grateful, but this thing annoyed me so much.  Digi quota usage priorities is a bit mess up. I can't use those bigBonus 1pm-7pm quota unless I've used all the free 2GB first which is worth for 30 days!. This is just wasteful, I don't know if it's unintentional or just a business plan.

 

So yeah, I hope Digi can reevaluate how the quota take their priorities, including Video Freedom quota too. I  mean it's not that hard, if it have shorter validity expiry, move it up the priorities rank. And if it have longer validity expiry, move it down on the priorities rank where the base quota on the bottom one.

 

Thanks and sorry for the rant.