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Digi 111GB not getting you get fully 111gb

[ Edited ]
Member
Posts: 1
Registered: ‎11-11-2020

Yes! Digi give us 111gb but has limited speed at 0.65Mb/s.. calculated in 1 hour got 2.3gb/hour.. when you multiply 2.3gb  with 11 hours you can only get  25.7gb in 11 hours. so we cannot get the rest of the Quota provided. we also have  a same problem with RM1 1 hour unlimited highspeed internet. here the video for more detail.. (note!, in Malay language only) : https://youtu.be/jHiWnIYTx3g

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Re: Digi 111GB not getting you get fully 111gb

Member
Posts: 1
Registered: ‎15-11-2020
Setuju, saya pun sudah terkena hari ni. Bila ditanya, tak ada speedcap. Disuruh tukar setting ke 3G...lagi slow. Cdg nk pasang software² kat pc jdi kena pkai internet yg bnyk..tapi result still slow gila. Kecewa dgn Digi kli ni...dh jadi customer lama dah

Re: Digi 111GB not getting you get fully 111gb

Support
Posts: 5,731
Registered: ‎10-04-2015

Hi. Untuk bantuan dengan isu liputan, hantarkan aduan rasmi melalui aplikasi MyDigi; Menu>>Support>>Network Coverage. Aduan akan terus dihantar ke bahagian teknikal. Status aduan akan dikemaskini di dalam My Case Status di bhgian Notes. Mohon maaf dengan kesulitan yang dialami.

 

Terima kasih.

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Re: Digi 111GB not getting you get fully 111gb

Member
Posts: 3
Registered: ‎18-08-2020

Ada speed cap, x yah la nk berdalih sangat

Re: Digi 111GB not getting you get fully 111gb

Member
Posts: 1
Registered: ‎20-11-2020
Menyesal gila langgan 111gb...speed Internet utk Hotspot 255kb/s je

Re: Digi 111GB not getting you get fully 111gb

Support
Posts: 5,731
Registered: ‎10-04-2015

Izz1117, ikuti langkah-langkah di atas untuk menghantarkan aduan rasmi berkenaan dengan isu liputan. Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi 111GB not getting you get fully 111gb

Member
Posts: 2
Registered: ‎23-11-2020
Mana tnc 111gb ni? nak baca..