19-03-2017 11:47 PM
.Hi. My digi prepaid sim card is about to expiry and I would like to extend its validity for a year for my trips to Malaysia for 1 day every month.
My sim card allows me to choose between Prepaid Best 2016 and Prepaid Live plans.
What is the difference between both plans? and which plans would allow me to extend its validity for a year? how about getting internet access everytime I enter Malaysia? how should i do it?
Appreciat your help on this. Thanks a lot!
20-03-2017 03:18 PM
Hi @naixiaki, both the prepaid plan you mentioned does not have Super Long Life 365 to extend the validity for a year now. You will need to reload to keep your prepaid active.
However both plans have different benefits which you can compare here: http://new.digi.com.my/prepaid-plans
Both plans have free basic internet at low speed (64kbps). You may subscribe to an internet add-on that gives you high speed internet quota: http://new.digi.com.my/prepaid-addons
24-08-2017 10:28 AM
why my digi live p2p sometimes free call to the person i already added into my buddyz list,then sometimes its deduct my credit balance?why is this happen? i've been oncalling for more than an hour,suddenly it cut off. then,what happen next is my credit is zero. so ,i cant do anything. even the internet is gone when zero credit.
24-08-2017 11:02 AM
Free call between Buddyz is 1000 minutes per month, which is about 16 hours. Usage beyond that will be chargeable at 30c/minute.
When your credit has depleted to zero, your internet susbcription will be suspended as well. You need at least RM0.01 for internet to work.