08-01-2016 02:14 PM
Currently I am using DiGi Best Prepaid v3, I could not subcribe to Super Long Life. Help Needed!
I saw the Notes stated: Super Long Life™ is available to Digi® Best Prepaid subscribers only.
(Extend your credit validity to one (1) year for just RM38!)
Since I am using Dig Best Prepaid v 3, Why I cant subcribe to Super Long Life??
Do I need to change the plan again? As my options on new plan that shown are
1. Digi New Best v1 &
2. Digi Smart Prepaid.
08-01-2016 09:48 PM
Hi @EC8116, Super Long Life is available for the latest New Best Prepaid V1 and slightly older Best Prepaid V4. You will need to update your prepaid plan in order to enjoy this SLL promo.
28-08-2016 08:51 PM
Are you a qualified support from DiGi?
Please don't cheat the user to change plan to New Best V2 nor latest Best 2016?
DiGi Best V3 is able to subscribe to SuperLonglife provided you need to have enough credit to make it shown on the menu (at least RM38+RM10 of balance).
Sorry to use such words as really cant stand with your trick to manupulate user's plan.
29-08-2016 10:43 AM
Previously (early this year), you need to be in the latest plan in order for you to subscribe to Super Long Life. Those days, you must be in either New Best Prepaid V1 or in Best Prepaid V4, then only you can subscribe to it.
With the latest announcement, that is not applicable anymore. You can subscribe to it as long as you are in one of those eligible plans and have sufficient credit balance.