22-11-2020 07:29 PM
hi have you log into your digi account online, ie. www.digi.com.my.
not on mydigi app.
after you log in, you can view all your itemize details, include sms, data usage , call charges and etc.
Pls try to take alook and hope this help you find you why you are being charged!
23-11-2020 07:27 AM
Correct. You can check all of the charges details via your MyDigi account (the web version) under the 'View Usage' option. The details will be sent to your email and if there's info that you are unsure of, you can check with us for explanation. Thank you.