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Deduct creadit without any call and data plans

Member
Posts: 1
Registered: ‎21-11-2020
Why my prepaid almost every day deduct few ringgit without any data plans and without any call?

Re: Deduct creadit without any call and data plans

Valued Contributor
Posts: 355
Registered: ‎02-06-2015

hi have you log into your digi account online, ie. www.digi.com.my.

not on mydigi app.

 

after you log in, you can view all your itemize details, include sms, data usage , call charges and etc.

 

Pls try to take alook and hope this help you find you why you are being charged!

 

thanks!

 

Re: Deduct creadit without any call and data plans

Support
Posts: 3,571
Registered: ‎10-04-2015

Correct. You can check all of the charges details via your MyDigi account (the web version) under the 'View Usage' option. The details will be sent to your email and if there's info that you are unsure of, you can check with us for explanation. Thank you.

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