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Data Services

Member
Posts: 1
Registered: ‎29-06-2016

hi,im may.

Why i  did not subscribe any internet package.Always deduct my moneyrm3(i really din buy anything before)? But after i do research and Unsubsribe,my money still lost Rm0.50 for data service.i did not open mobile date and buy anything or any package...Please help solve this problem,thx.

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Re: Data Services

Community Manager
Posts: 8,609
Registered: ‎20-04-2015

@maylee, please try  to switch to 2G/3G network only when you do not have internet subscription. Some phones will use small amount of data when used in LTE network. Let us know does that work for you.

 

If you would like to have assistance in dispute or refund, you may email to help@digi.com.my with your phone number, description of problem and the days/months that you were charged.


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