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DIGI is cheating and stealing money

Member
Posts: 1
Registered: ‎24-09-2021

DIGI is becoming a cheater nowadays as i have been seeing quite a number of posts whereby people encountered the issue whereby DIGI deducted our credit without authorization. 

 

The issue happened since 15Sep2021. I bought the one day pass on 14 Sep2021 and when it expired, DIGI keep stealing my money despite i did not even subcribe any internet package and i didn't even turn on my mobile data. I have been using home wifi all the time but i kept receiving text messages from DIGI claiming that "You have used RM3 on internet. Just use another RM5 on Internet to enjoy free surfing till 12am!".

 

Come on, i have received this text message few times and i can clearly confirm that i never subscribe any digi internet plan  from 15 Sep 2021 onwards nor activate any mobile data. At the moment, DIGI had deducted RM18 from my credit. This is becasue i have credit of RM38.90  and i currently only left with RM20.90. This is a fraud as DIGI is deducting my credit without authirization. 

 

Please find the screenshot of my phone. Please resolve and refund my money. 

Re: DIGI is cheating and stealing money

Support
Posts: 5,877
Registered: ‎10-04-2015

YTChin, we'll further assist you via the PM you sent.

 

Thank you.

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