DIGI Prepaid reload problem

[wennsan]

I have reload rm10 through DIGI online store. Payment was credited from my CIMB bank account but when it returned to digi page it showed "transaction unsuccessful". Therefore I did not receive any reload from DIGI. Kindly help me on this matter.  Phone number: 0168559596

Thank you.

[Digi_Zemi]

Hi wennsan. If unsuccessful, you should be refunded and you may try again to reload via the same channel. Thank you.

[wennsan]

Hi, may I know when will I be refunded? As I reloaded it on 7th March.

[wennsan]

 Hi, I have not receive my refund until today.  May I know how long it takes to refund back to my bank account?

[Cordelia28]

I have reload rm10 through DIGI online store. Payment was credited from my BANK ISLAM bank account but when it returned to digi page it showed "transaction unsuccessful". Therefore I did not receive any reload from DIGI. Kindly help me on this matter.  Phone number: O167506842

[Digi_Sha]

Cordelia28, sorry to hear about this. If u haven't received the reload amount, please PM us ur full name and IC number for verification and further checking on this issue. Tq.