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Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Community Manager
Posts: 8,787
Registered: ‎20-04-2015

@Y16 wrote:

Hi, may i know can we subscribe  this package via mydigi online? I'm currently with Digi Easy Prepaid V1 package.


Super Long Life is avaialble for Prepaid Best series instead, and can be subscribed through *128# menu.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Member
Posts: 2
Registered: ‎07-12-2018

what is DIGI super long life?

 

My father is using digi prepaid. i am postpaid user so i am not well verse in prepaid, please advise as i want to provide the best for father .. thank  you

 the number is 0195401872

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Member
Posts: 2
Registered: ‎07-12-2018

No reponse?????

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Support
Posts: 2,838
Registered: ‎01-12-2016

Hi vinod18,

 

Super Long Life allows you to purchase extensions for your account validity. This service is only available for selected prepaid plans. You can subscribe super long life from *128# >> My Account >> Talktime Services >>Super long Life and please make sure you have the sufficient credit balance to view the options. For more info about super long life, please refer to the link given.  http://community.digi.com.my/t5/Prepaid/Super-Long-Life/ta-p/13004

 

Thanks.

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Member
Posts: 4
Registered: ‎04-01-2018
My 98V plan contract is end, can i change to super long life 365? If can’t, which plan is suitable for overseas person as i want keeping my number receive message only.

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Support
Posts: 3,753
Registered: ‎14-04-2015

Bearbear, please PM us ur number and full name for further checking and assistance on this. Tq.

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

[ Edited ]
Member
Member
Posts: 1
Registered: ‎02-02-2019

Best Prepaid V1 user.

 

I  had thought RM38 for 365 was  longer  available  until I read your  reply here so that RM8 for 30 days had instead been subscribed.  Then following your reply I  filled up credit beyond RM38 but  now I still cannot see the menu option of RM38 for 365.  Must I wait until the present subcription ends?

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Community Manager
Posts: 8,787
Registered: ‎20-04-2015

@PhD wrote:

Best Prepaid V1 user.

 

I  had thought RM38 for 365 was  longer  available  until I read your  reply here so that RM8 for 30 days had instead been subscribed.  Then following your reply I  filled up credit beyond RM38 but  now I still cannot see the menu option of RM38 for 365.  Must I wait until the present subcription ends?


For Best Prepaid V1 user who wishes to get 365 days SLL option, you got to have RM43 credit minimum. Do you have RM43 and above?


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Member
Posts: 1
Registered: ‎14-02-2019

I am DIGI New Best v1 since 3 year ago and would like to renew for another 365 days now but can't find any option in *128# menu or MyDigi Apps. May I know what is going on?

Re: DIGI PREPAID SUPER LONG LIFE 365 (RM38)

Anonymous
Posts: 0

Hi ckhee316, for prepaid plan Digi New Best v1, you are able to purchase Super Long Life 365 days for RM38. Please dial *128*1*7# and select Super Long Life. Kindly ensure your prepaid credit balance is more than RM38 in order for you to see this option on your phone. TQ