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DIGI KEEP DEDUCTING MY CREDIT

Member
Posts: 1
Registered: ‎29-08-2021

Digi keep on deducting RM3 everytime i reload. It says "Penggunaan internet anda tlh mencecah RM3*.Guna sebanyak RM5*lagi utk nikmati Internet PERCUMA sepanjang hari sehgga 12 tgh malam! .

 

I'm very sure , I didn't turn on my mobile data function on my phone & I'm very sure, i didn't subscribe to any Digi data plan recently. But why Digi keep on deducting RM3??

Please help me this is so frustrating

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Re: DIGI KEEP DEDUCTING MY CREDIT

Support
Posts: 4,314
Registered: ‎14-04-2015

Jamess, please PM us ur full name and number to check further on this.Tq.

Re: DIGI KEEP DEDUCTING MY CREDIT

Contributor
Posts: 74
Registered: ‎01-08-2021

on 1st of August i just receive an SMS from Digi saying i have received my RM15 internet credit and RM15 is deducted from my balance,i did not subscribe to any internet plan and i have received the same SMS on July but it never deduct RM15 from my balance so i just ignored it but this time i just lost RM15 from something i never subscribe to,i want my money back and cancel the subscription.