25-06-2017 03:59 PM
Hi i m experiencing the same problem and i have reloaded more than RM25 recently and all being "disappeared" without any data usage. I need help. email@example.com
25-06-2017 04:15 PM
Please PM us via http://goo.gl/epyFn8 with your full name, mobile number and the last 4 digits of your IC number for further checking.
21-02-2018 01:43 PM
I just found out that I have been charge for a total of 278 times at RM0.50 each time for a total RM139.00 for the period 1Sept 2017 to 20 Feb 2018.
06-05-2018 12:51 PM
Me too..started 29th April with data charges few times a day till now.... the same old plan & phone i'm using since 2017 , their help support blamed it on user's phone settings.... what an excuse...
06-05-2018 03:37 PM
If you happen to use an old prepaid plan without basic internet settings, when some phones are on 4G, the phone would transmit data packet even if mobile data is switched off. Change to a new prepaid plan that covers some free basic internet quota or use 2G/3G band only.
07-05-2018 11:52 AM
07-05-2018 06:52 PM