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Re: DATA SERVICE

Community Manager
Posts: 8,649
Registered: ‎20-04-2015

@ylmichelle, please feel free to email to help@digi.com.my of your issue so that Digi can investigate whether you can get a refund or not. Don't worry, Digi won't bite Smiley Happy


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: DATA SERVICE

Contributor
Posts: 15
Registered: ‎18-12-2015

alright. tq @MrOctopusK

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Re: DATA SERVICE

Contributor
Posts: 42
Registered: ‎15-12-2015

@ylmichelle

(if you send email)

after your email is sent, digi will send you

" We have received your e-mail! " email

they will say they will respond to you within 2 working days

 

i usually received their reply the next working day at 11am

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Re: DATA SERVICE

Contributor
Posts: 15
Registered: ‎18-12-2015
After email to digi, my problem solved and get back my refund. Tq Smiley Happy
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Re: DATA SERVICE

Community Manager
Posts: 8,649
Registered: ‎20-04-2015

That's great. Have a good day


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: DATA SERVICE

Contributor
Posts: 42
Registered: ‎15-12-2015

@ylmichelle

mine still like this:

23/12/2015 15:11data service 0.00 MBRM 0.00
23/12/2015 18:52data service 0.00 MBRM 0.00
23/12/2015 20:33data service 0.00 MBRM 0.00
24/12/2015 13:05data service 0.00 MBRM 0.00
24/12/2015 13:05data service 0.00 MBRM 0.00
24/12/2015 14:40data service 0.00 MBRM 0.00
24/12/2015 16:14data service 0.00 MBRM 0.00
24/12/2015 19:29data service 0.00 MBRM 0.00
24/12/2015 21:02data service 0.00 MBRM 0.00
24/12/2015 22:34data service 0.00 MBRM 0.00
24/12/2015 22:36data service 0.00 MBRM 0.00
25/12/2015 12:53data service 0.00 MBRM 0.00
25/12/2015 17:21data service 0.00 MBRM 0.00
25/12/2015 19:02data service 0.00 MBRM 0.00
25/12/2015 20:37data service 0.00 MBRM 0.00
26/12/2015 13:16data service 0.00 MBRM 0.00
26/12/2015 15:22data service 0.00 MBRM 0.00

 

what about you?

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Re: DATA SERVICE

Contributor
Posts: 15
Registered: ‎18-12-2015

yaya same..

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Re: DATA SERVICE

Member
Posts: 5
Registered: ‎06-03-2016
How to stop the data auto subscription . I didn't subscribed any mobile data and it keep reducing Rm 3
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Re: DATA SERVICE

Support
Posts: 2,227
Registered: ‎10-04-2015

Hi leon, to unsubscribe, please dial *128*3*1*1# from your phone. 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: DATA SERVICE

Member
Posts: 5
Registered: ‎06-03-2016
I didn't subscribe any thing but it just keep finishing my money. Any helps to stop it directly and forever?
Pls check about it and can I have a refund ?